Receive customer shifts
See customers' open shifts in a single view and react to them quickly. Agency helps to keep shift requests, assigned workers and shift status under control.
FOR AGENCIES
Manage Agency shifts, workers, and approvals in one place
Temployer Agency gathers the everyday life of a staffing company into one clear system
Temployer Agency is a system designed for agencies that allows you to receive customers' shifts, provide the right workers for them, manage requirements information and track actual hours electronically. Agency operates as an independent tool or as part of Temployer's eRoster and Temployer Core entity.
What is Temployer Agency?
Agency helps staffing companies manage shift requests from customers, worker information and shift realisations in one system. When a customer publishes an open shift in Temployer Core, the agency can accept the shift and offer a suitable worker based on skills, availability and requirement information.
The system reduces manual work, speeds up the filling of shifts, and makes it easier to check hours and prepare for invoicing.
Basic Agency Package
The Agency basic package includes the key tools for a staffing company that receives customer shifts and offers workers for them through Temployer.
Offer the right worker for the right shift
Select a worker for a shift whose skills, roles, and requirements meet the customer's needs. This reduces errors and speeds up approval.
Approvals and realisations electronically
Track actual hours and approvals in the system. An electronic process reduces the number of separate emails, attachments, and manual checks.
What are the benefits of Temployer Agency for a staffing company?
Faster response to customer needs
With shifts, requirements, and worker information in the same system, you can respond to customer needs more quickly and provide the right worker without unnecessary messaging.
Less manual work
Agency reduces the need for separate Excel spreadsheets, email chains, and manual hour checks. This frees up time for actual customer work and worker management.
Greater transparency for the customer
The customer can see what happens to the shifts and can accept the offered workers electronically. This strengthens trust and makes cooperation smoother.
Works seamlessly with Temployer Core
Temployer Agency is designed to work in conjunction with Temployer Core. When an employer opens a shift in Temployer Core for agencies, Agency helps the staffing company accept the shift, offer a worker and monitor the progress of approval and realisation.
- Receive an open shift published by the customer.
- Choose the right worker for the shift based on skills and requirements.
- Offer a worker to the customer electronically.
- Track approval and shift execution.
- Check the hours and reports in the system.
Suitable for the everyday life of agencies
Temployer Agency is particularly suitable for agencies that supply workers to the social and health care sector, early childhood education or hospitality sector where competence requirements, rapid changes and electronic approvals are emphasised.
Multi-client management
Keep shifts, requirements, and approvals for different customers separate but in the same system.
Rapidly changing shift needs
React quickly to open shifts and keep worker information up to date.
What are the benefits of Temployer Agency for a worker?
See available shifts
The worker can see the shifts available to them and react to them quickly.
Book a shift easily
Accepting a shift is clear and easy on a mobile phone or in a browser.
Keep information up to date
The worker's roles, competencies and requirements information remain part of the same system entity.
Check the hours worked
Actual hours can be checked and confirmed electronically as part of the shift approval.
PRICING
Agency service and pricing
Agency's pricing is clear and transparent with no hidden fees – you only pay monthly based on the number of active users.
Temployer
Temployer Agency
£3.50 / month / user
In addition to the continuous monthly fee, a customer-specific start-up fee is charged for the launch of the service.
The service includes
- Receiving customer shift requests
- Management of your own shifts and customer relationships
- Provision of workers for open shifts
- Offering shifts to workers in the mobile app
- Management of worker roles and competencies
- Monitoring of requirements information, training and work permits
- Management of worker pools and groups
- Management of availability, shift requests and absences
- Electronic approvals and hour review
- Reports on shifts, actuals and approvals
- Multi-customer and location management
Other services included
- Fast customer support
- In-system integrations (eRoster and Temployer Core)
- Mobile app
- Open API
- Designated account manager
The exact content, implementation and integrations are always defined according to the customer's needs.
Interested in improving the efficiency of Agency management?
Book a demo or ask for a price estimate, and let's see together how Temployer Agency could support the everyday life of your staffing company.